Vinted Users Share Frustration About Sizing Modifications
Vinted users have been reacting angrily following a change that caused products showing incorrect sizing.
The second-hand shopping app has revised its size classifications for female and kids' apparel without notifying all users about the change.
Digital Channels Backlash
Countless users and merchants are expressing on platforms stating that platform listings now display a modified sizing category versus the original listing as a result of the reclassification.
The company said the new system was more in line with comparable marketplaces.
The platform has recommended to check their listings and update the measurements by hand where appropriate, which has left users frustrated.
Size Classification Modifications
Earlier, the measurements included one number and one letter, for instance S/8 or M/10.
The updated approach includes a letter and a range like S/UK 8-10.
With some products, the measurements have been reclassified - such as a large size used to be a 12 but is now a UK 16-18.
Member Stories
Frankie Bridger, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".
"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.
Stephanie Gallen, from Glasgow, explained products she uploaded with size 14 tags were showing in the marketplace as measurements 20-22.
"If buyers measuring 20-22 acquire them they will likely be quite upset," she stated.
Necessary Adjustments
A different user, located in England, stated she felt frustrated due to the update requiring manual adjustment the measurements for "each individual item".
"This situation is especially annoying, since I have chronic health issues and selling on Vinted has been paramount for me since losing part of my income," she explained.
Platform Context
The app has more than 100 million members, including 18 million in the UK.
It has emerged as a preferred choice to second-hand platforms like eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: last year, the platform withdrew an update regarding delivery choices due to shopper criticism.
